Новости о Conversations Talking | |
Humans have been listening to our ‘AI-transcribed’ conversations for over a decade
It was a scandal. Third-party contractors, many working from places where data protection legislation is lax (or even non-existent), were listening and transcribing recordings of conversations from people who unwittingly believed robots were doing all the work. дальше »
2019-8-14 14:18 | |
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Conversations with customers are an untapped data goldmine for businesses
The rapid rise of the customer data platform suggests brands understand more than ever that customer experience is the new battleground for business. According to Walker, a CX consulting firm, 2020 will be the year customer experience surpasses price and even product as the key competitive differentiator. дальше »
2019-4-14 10:30 | |
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Amazon, Facebook, and Google don’t need to spy on your conversations to know what you’re talking about
If you’ve ever wondered if your phone is spying on you, you’re not alone. One of the most hotly debated topics in technology today is the amount of data that firms surreptitiously gather about us online. дальше »
2019-1-30 14:53 | |
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