For the past five years, we’ve heard countless reports on how hard content moderation really is, and moderators at social networking giant Facebook could have it the toughest. Earlier this year, The Verge’s Casey Newton published an article titled “The Trauma Floor” which revealed the secret lives of Facebook moderators in America, and more specifically, the harrowing conditions these employees were tasked with on a daily basis.

  In a two-hour leaked audio recording obtained by The Verge, Mark Zuckerberg reveals what the company’s future plans are in regards to protecting its 30,000 content moderators and how it plans to harness…

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