A transgender woman working as an Uber driver during her transition recently found herself locked out of her account. It wasn’t because of some bigot’s objections, and she’d done nothing to violate the company’s policies.

It was because AI sucks at facial recognition – unless of course you’re white and cis-gendered. In this latest facial recognition SNAFU, originally reported by CNBC, Uber’s software (which runs on Microsoft’s Cognitive Services) flagged driver Janey Webb during a routine check. The company randomly requires drivers to take selfies periodically in order to prove they’re who they claim to be when they log in. …

This story continues at The Next Web

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