2019-4-4 21:16 |
Since the hourly cost of downtime can exceed $100K, it goes without saying that the reliability of online services is mission-critical for business and enterprise customers. In 2018, more than 80% of corporations required a minimum of 99.
99% uptime commitment from their online service providers. That’s exactly 52 minutes and 35. 7 seconds of downtime per year. Service Level Agreements or “SLA” are legally-binding business agreements that define the ins and outs of such commitment. There’s no such thing as 100% uptime Used in the telecommunications industry for the past 30 years, they set measurable reliability objectives for the delivered service,
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